Privacy Policy

1. Introduction

Xenion Marketing Group ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or engage with our services in the Seattle–Tacoma, Washington area and beyond.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and business name when you fill out our contact or inquiry form.
• Business Information: Details about your business, marketing goals, and growth objectives that you share with us.
• Communication Data: Records of any correspondence you send to us.

We also collect certain information automatically when you visit our website:

• Usage Data: Pages visited, time spent on site, links clicked, and referring URLs.
• Device & Browser Data: IP address, browser type, operating system, and device identifiers.
• Cookies: Small data files stored on your device to improve your browsing experience (see Section 7).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Send you updates, marketing communications, and promotional content (you may opt out at any time).
• Improve and personalize your experience on our website.
• Analyze usage trends and measure the effectiveness of our marketing campaigns.
• Comply with applicable laws and regulations.
• Protect against fraud, unauthorized access, and other legal liability.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors (e.g., email platforms, CRM tools, analytics providers) who assist us in operating our business, subject to confidentiality obligations.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

5a. SMS Policy

XENION LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Opt-Out: Unsubscribe from marketing emails at any time by clicking "unsubscribe" in any email or contacting us directly.
• Data Portability: Request a portable copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at rok@xenionaigroup.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, TikTok, Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last updated" date. Continued use of our website after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: